Privacy Policy

SatinderLive.com. (SKYSTAR MEDIA GROUP LIMITED) is committed to preserving the privacy of all visitors to www.sartaajlive.com. Please read the following privacy policy to understand how we use and protect the information that you provide us.

By remaining on this site you consent to the collection, use, and transfer of your information under the terms of this policy.

1. INFORMATION THAT WE COLLECT FROM YOU

When you REGISTER or download material from this site you may be asked to provide certain information about yourself including your name, contact details and company or business identity. We may also collect information about your usage of our website as well as information about you from emails or letters you send to us.

2. USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our site and to supply services you have requested.We will also use and analyze the information we collect so that we can administer, support, improve and develop our business and services.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. We might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by email. If you change your mind about being contacted in the future, please let us know.

3. DISCLOSURE OF YOUR INFORMATION

The information you provide to us will be held on our servers in the United Kingdom and may be accessed by or given to our staff working outside India and third parties who act for us for the purposes set out in this policy or for other purposes approved by you.In addition, we may, for business reasons, move the STORAGE LOCATION of such data outside the United Kingdom. We will endeavor to ensure that appropriate security measures are in place regarding such data storage. We may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by email. If you change your mind about being contacted by these companies in the future, please let us know. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

We will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share,sell or distribute any of the information you provide to us without your consent.

4. SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

5. ACCESSING AND UPDATING

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us.We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.

6. CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through email notification.

7. CONTACT

All comments, queries, and requests relating to our use of your information are welcomed and should be addressed to us using the contact form on the site.

Skystar Media Group Ltd, via its partnering online ticket selling module theticketfactory.com and in accordance with signed Agency agreements, offers Event Promoters the ability to sell their event tickets on the internet. A necessary component of such a transaction is the exchange of information between a patron and the www.theticketfactory.com website. Various information types are shared, and each has unique privacy considerations outlined below.

RESTRICTIONS

There are No Refunds or Exchanges for any ticket purchased to any event hosted on the Ticket Factory website

INFORMATION COLLECTED FROM WEB PATRONS

Contact information:

While placing online orders at www.theticketfactory.com you are asked to provide your full name, email address, address, and phone number.

Order Entry:

Placing orders at wwwtheticketfactory.com requires the submission of valid credit card information. Specifically, you must provide the name on the credit card, the credit card number, its expiration date and CSC (3 digit security code on the back of your credit card).

IP Information/Cookies:

For each visitor to the www.theticketfactory.com website, The Ticket Factory web server automatically recognizes and stores information, such as the visitor's IP address/domain name combination. Additionally, while visiting www.theticketfactory.com, we may use an industry-wide technology called "cookies" which stores certain information on your computer.

USE OF COLLECTED INFORMATION

Personal Information:

As outlined above, some of your personal information is collected as a result of transacting online at www.theticketfactory.com. Personal information is required and offered only to the promoter of the event for which you have purchased tickets. It may be used if that promoter contacts you with regard to the event for which you have purchased tickets or to alert you of his/her future events. Furthermore, all employees of The Ticket Factory are bound by the company Client Privacy Policy and are therefore subject to strict guidelines regarding the use of all client information. We keep personal information as long as it is necessary or relevant for our business. We also keep information to resolve disputes, enforce our agreements and as otherwise required by law. Personal information will only be disclosed by The Ticket Factory to a third party in the event of bankruptcy, or ownership transfer of The Ticket Factory, or as necessary to comply with the law.

Financial Information:

The purpose of acquiring your financial information is to authorize payment for purchased goods, and subsequently to bill the appropriate party for said goods. In completing a financial transaction on the www.theticketfactory.com website, you agree to share your financial information with The Ticket Factory, our service providers, and any banking institutions necessary to complete the transaction. Please note that The Ticket Factory stores only the last four digits and expiration date of each credit card number processed through the The Ticket Factory Online system. This information can be used by the promoter to confirm that patrons picking up tickets are the same people who placed the online ticket order.

IP Addresses / Cookies:

IP addresses are collected by The Ticket Factory solely in the interest of amassing demographic statistics about its users. We use this information to understand visitor traffic patterns through our website for the purpose of enhancing its usability. Similarly, the use of cookies enables us to customize your experience to better match your interests and preferences, or to simply facilitate your signing in to use the services.

Security:

The Ticket Factory uses 128-bit SSL encryption. All of your personal and financial information travels safely over the internet in this encrypted form. Furthermore, all sales data stored on The Ticket Factory’s hardware is accessible only to employees, promoters and technicians provided with appropriate security privileges. While The Ticket Factory cannot guarantee that unauthorized access to sales and customer data will never occur, we do take great care in protecting your information against loss and misuse.

By completing this registration form, you consent to The Ticket Factory using and disclosing the information you submit, as described in the preceding paragraphs.

If you are under 13 years old, you are restricted from purchasing tickets from www.theticketfactory.com and must not provide any information about yourself.

As a user of this web site, you agree that you are subject to this web site's Terms of Use as stated in our Privacy Policy at www.theticketfactory.com.